In a fight for a customer one of the big advantages is a well taught and motivated staff. An employee has to appreciate the team he or she works in and be interested in gaining profits. In iiko you can create motivation program for every employee.
Do you want your waiters to be eager to increase restaurant profit? Set progressive percentage from the personal sales in iiko. For this purpose, in motivation programs constructor you should adjust the needed program and set the uttermost sums of the personal sales with the appropriate reward. Name those uttermost sums, for example, "Beginner", "Master" and "Guru". When opening a shift, an employee will see the result, the sum of the reward and the way to increase it. You'll see your waiters starting a competition for the best outcome and your profit growth.
Optimizing sales structure
One of the well-known ways to increase profit is to promote dishes with low food cost. Create a motivation program for your employees to reward them for selling dishes of certain category. For instance, "Sell 10 desserts and get 30 Dirham". So, waiters won't forget to offer customers a dessert and will try to describe them creatively.
Motivation program may also come in hand for selling the products that are about to expire. With iiko report on the ingredient being included in the dish you can choose the items and set the motivation program for the employees.
Improving kitchen work
Do your waiters already compete for the best result? Motivate your cooks as well. You cannot satisfy the customers without well-run kitchen work. In iiko you can set the bonuses from the sales for the production departments employees. Every department will get the bonuses for only their dishes sold. For example, the cold shop employees — for salads and snacks, confectioner — for desserts. You can also set the reward depending on the time of the check arrival, thus motivating, for instance, a bartender for selling alcohol at night. For the managers there can be a reward for a revenue plan implementation for a set period. So, they will be interested in the maximum effectiveness of a restaurant work during their shift.
It is impossible to build a well-knit team without trust and mutual understanding both between colleagues and between bosses and employees. iiko allows to create a transparent and clear system of control and rewarding. Every employee sees the current information about today's campaigns and motivation programs as well as inside restaurant news. All the problems may be solved immediately with no conflicts, but with your staff motivated for achieving common success.
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