iiko provides a lot of opportunities for increasing profits of the business. Today we've asked our customers to share the ways they solve everyday tasks of running a restaurant. All the figures you see in the article are the real results from the restaurant owners who use iiko.
Prime cost decrease
Many restaurant owners have faced harsh change of the economic situation: suppliers' prices increased due to the dollar rate growth. As a result, the prime cost in one of the Moscow restaurant chains rose from the regular 33% to the catastrophic 46%!
With the help of the iiko the process of analyzing the prime cost was implemented in the company. It was held by the items and the groups, and by the days as well. Having got the real input of every item in the common prime cost, they did the reorganization of the recipes. Eventually, the prime cost lowered back to the 35% without sharp changes in the recipes.
Do you have any ineffective ingredients in your kitchen?
Purchase prices control
Such a problem may occur not only during the crisis. The owner of the sushi delivery in Kazan found out his purchaser made an agreement with a supplier and increased the prices for certain items from time to time.
You can prevent such a situation with iiko: the system allows to make the suppliers' price-lists fixed and forbid the supplies with the price deviations without preliminary agreement. After doing this the purchase prices decreased by 10% and the changes became way too rare.
Are you sure you pay the real price to the suppliers?
Increase of the delivery service quality
The couriers of the worldwide pizza restaurant were late in 8% of the cases. Also, one courier made several orders, so it wasn't clear what clients got their orders with delay. The problem was solved with iikoDeliveryMan application. This app allows to track the whole delivery process till the order complete and gives the couriers all the information about the order and the route. Also, the operator may intervene at any stage. In this very case, the courier's salary depended on the delivery KPI. As a result, only 2% of the couriers were late, ineffective employees were found out and it was clear who got their order not in time.
Do you want to hear your clients being amazed by your delivery service?
Improved communication within the team
There are a lot of convenient tools for transmitting information: remembering guests' wishes at the moment of booking or banquets ordering, attaching special comments to the dish when taking order and many other. But there is a situation in every restaurant when it's necessary to tell somewhat important information — about the clients, supplies, tasks, etc. — to the next shift. Employees often use the paper notes for this purpose or communicate with their colleagues orally. But people tend to forget such things and, as a result, important information is missed.
An owner of the sushi delivery in Kazan solved the same problem with the help of the block of inner restaurant news, which is seen for every employee at the moment of shift opening. Now the number of situations when some important information was lost is minimal as the amount of conflicts inside the team.
How do you inform your employees of some important events inside the company?
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